Privacy Policy

At WPS Wedding & Home Decor, also known as Wedding Prop Shop, we value the trust our customers place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information when you browse our website, create an account, place an order, make an enquiry, subscribe to updates, or contact our team.

This information may include:

* Name
* Phone number
* Email address
* Billing and shipping address
* Order details
* Payment-related information
* Business or company details, if provided
* Messages, enquiries, or communication shared with us
* Website usage data such as device information, browser type, IP address, and pages visited

We collect only the information required to process orders, provide customer support, improve our services, and deliver a better shopping experience.

2. How We Use Your Information

We use your personal information for the following purposes:

* To process and deliver your orders
* To provide domestic and worldwide shipping support
* To communicate order updates, confirmations, and delivery details
* To respond to enquiries, requests, and customer support messages
* To improve our website, products, services, and customer experience
* To send promotional offers, updates, or marketing communication, only where permitted
* To prevent fraud, misuse, or unauthorized transactions
* To comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by secure third-party payment gateways. We do not store your complete card details, banking passwords, UPI PINs, or other sensitive payment credentials on our servers.

Payment gateways may collect and process payment information as per their own security and privacy practices.

4. Shipping and Delivery Information

To deliver your orders, we may share necessary details such as your name, phone number, shipping address, and order information with logistics, courier, and shipping partners.

Since WPS offers worldwide shipping, your information may be shared with domestic or international delivery partners depending on your order location.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers who help us operate our business, such as:

* Payment gateways
* Shipping and courier partners
* Website hosting providers
* Customer support tools
* Marketing and communication platforms
* Legal, tax, or compliance advisors, when required

These third parties are expected to handle your information securely and use it only for the purpose for which it is shared.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember preferences, and show relevant content or advertisements.

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

While we follow security practices to protect your data, no method of online transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information shared online.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes mentioned in this Privacy Policy, including order processing, customer support, legal compliance, accounting, and business records.

When your information is no longer required, we may delete, anonymize, or securely store it as per applicable requirements.

9. Your Rights

You may contact us to request access, correction, update, or deletion of your personal information, subject to applicable laws and business requirements.

You may also request to stop receiving promotional communication from us by contacting our team or using the unsubscribe option, where available.

10. Children’s Privacy

Our website and services are intended for general users and business customers. We do not knowingly collect personal information from children without appropriate consent.

If we become aware that personal information of a child has been collected without proper consent, we will take reasonable steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites, payment gateways, logistics platforms, or social media pages.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.

12. Updates to This Privacy Policy

WPS Wedding & Home Decor may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us at:

WPS Wedding & Home Decor
Also known as Wedding Prop Shop
Stores in Mohali, Delhi, and Lucknow
Email: sales@wpsdecor.com
Phone:  
Website: https://wpsdecor.com/